Central government of India intends to make amendments in Drug and Cosmetics Act to facilitate online sales of pharmaceutical products or epharmacy. Now, e-pharmacy registration can happen through Form 18AA through the online portal of the Central government along with a fee of Rs. 50,000 and the registration will be valid for a period of three years.
The amendment also seeks to bring put in place a facility for customer support and grievance redressal of all stakeholders which shall run not less than 12 hours for all seven days of a week. It also restricts e-pharmacies to advertise any pharma products. Besides, it also prohibits under the categories of the narcotic and psychotropic as referred to in the Narcotic Drugs and Psychotropic Substances Act, 1985, tranquilizers and Schedule X drugs. The consumers using epharmacy also has redressal measures through Consumer Protection Act, 1985
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